1. Agreement

By engaging Dertz Infotech LLP for any project or service, or by transferring payment for any service, the "Client" agrees to the terms and conditions outlined herein for the work engagement. The specific scope of work, deliverables, timelines, and fees will be detailed in a separate Project Proposal or Statement of Work (SOW), which forms part of this agreement.

2. Payment Terms

There are various ways in which we collect personal information of our clients and those interested in knowing about our offerings. This could be through emails to our employees, queries for stay, interaction on our Facebook pages and / or recommendation by your friends and acquaintances. This information could include your name, home and office addresses, date of birth or dates of other important occasions, your credit card information, your bank account details or any other information that is required / received during the interaction. We make best efforts not to collect personal information of anyone under the age of 18 years. We also do not knowingly collect information on ethnic origin, political views, religious beliefs or sexual orientation.

• Payments for all services are due as per the schedule outlined in the individual project proposals or invoices.
• The Client is responsible for any third-party costs incurred as part of the project, such as software licenses, cloud services (e.g., AWS, Azure), domain registration, or other subscription fees. These costs are separate from our service fees and will be billed accordingly, often directly to the Client.
• We reserve the right to pause services if payments are not made by the due date. Late payments may be subject to interest charges at a rate of 1.5% per month on the outstanding amount.

3. Client Responsibilities

To ensure the timely and successful completion of the project, the Client agrees to provide all necessary access, materials, and information. This includes, but is not limited to:

• Access to servers, hosting panels, website backends, and existing codebases.
• For BIM services: architectural plans, structural data, and relevant project files.
• Brand assets such as logos, fonts, and brand guidelines.
• Timely feedback and approvals at each stage of the project.

Any delays from the Client in providing these necessary items may result in a corresponding delay in the project timeline and may incur additional costs.

4. Confidentiality

Both Dertz Infotech LLP and the Client agree to treat all information shared during the engagement as confidential. This includes business processes, technical data, and project details. This obligation of confidentiality will extend beyond the termination of our engagement.

5. Intellectual Property (IP)

• Upon receipt of full and final payment for a project, all rights to the final deliverables and custom code/models created specifically for the Client will become the property of the Client.
• We retain the ownership of any pre-existing code, libraries, plugins, processes, or technology used to complete the project. The Client will receive a license to use these items as part of the final deliverable.
• We retain the right to use the work and a description of the project for our portfolio, case studies, and other marketing purposes, while respecting the confidentiality of the Client's proprietary information.