Welcome

Welcome to Dertz Infotech LLP. These Terms and Conditions govern the services provided by Dertz Infotech LLP ("we", "us", "our") to our client ("you", "the Client").

1. Agreement

By engaging Dertz Infotech LLP for any project or service, or by transferring payment for any service, the "Client" agrees to the terms and conditions outlined herein for the work engagement. The specific scope of work, deliverables, timelines, and fees will be detailed in a separate Project Proposal or Statement of Work (SOW), which forms part of this agreement.

2. Payment Terms

• Payments for all services are due as per the schedule outlined in the individual project proposals or invoices.
• The Client is responsible for any third-party costs incurred as part of the project, such as software licenses, cloud services (e.g., AWS, Azure), domain registration, or other subscription fees. These costs are separate from our service fees and will be billed accordingly, often directly to the Client.
• We reserve the right to pause services if payments are not made by the due date. Late payments may be subject to interest charges at a rate of 1.5% per month on the outstanding amount.

3. Client Responsibilities

To ensure the timely and successful completion of the project, the Client agrees to provide all necessary access, materials, and information. This includes, but is not limited to:

• Access to servers, hosting panels, website backends, and existing codebases.
• For BIM services: architectural plans, structural data, and relevant project files.
• Brand assets such as logos, fonts, and brand guidelines.
• Timely feedback and approvals at each stage of the project.

4. Confidentiality

Both Dertz Infotech LLP and the Client agree to treat all information shared during the engagement as confidential. This includes business processes, technical data, and project details. This obligation of confidentiality will extend beyond the termination of our engagement.

5. Intellectual Property (IP)

• Upon receipt of full and final payment for a project, all rights to the final deliverables and custom code/models created specifically for the Client will become the property of the Client.
• We retain the ownership of any pre-existing code, libraries, plugins, processes, or technology used to complete the project. The Client will receive a license to use these items as part of the final deliverable.
• We retain the right to use the work and a description of the project for our portfolio, case studies, and other marketing purposes, while respecting the confidentiality of the Client's proprietary information.

6. Term & Termination

• The term of this agreement will be specified in the project proposal, which may be on a per-project basis or a monthly retainer.
• Should the Client wish to terminate an ongoing service agreement, a 30-day written notice is required.
• Upon termination, the Client is required to pay for all services rendered and work completed up to the effective date of termination. Fees for services already performed are non-refundable.
• We may terminate the agreement with immediate effect if the Client fails to make timely payments or breaches any material term of this agreement.

7. Disclaimer & Limitation of Liability

• Dertz Infotech LLP is committed to providing high-quality IT and BIM services with professional skill and care.
• However, we cannot guarantee specific business outcomes, return on investment (ROI), or that our work will be entirely free of errors or bugs. The performance of technology and building models can be subject to various external factors beyond our control.
• In no event shall Dertz Infotech LLP's total liability for any claim arising out of this agreement exceed the total amount of fees paid by the Client to us for the specific service in question.

8. Governing Law

This agreement, and any dispute arising from it, shall be governed by the laws of the jurisdiction of Lucknow, Uttar Pradesh, India.

9. Get In Touch For Any Clarifications

If you have any questions regarding our terms policy, please write to talent@dertzinfotech.com.